0

Our cookies

 

Privacy policy

In force since: 22/08/2023

We make it a point of honor to respect the privacy of our users and to treat their personal data in the strictest confidence and in accordance with current legislation.

Our privacy policy is designed to provide you with transparent information about the data we collect, the purpose for which we collect it, how we use it and the rights you have concerning the processing of your personal data.

On this page, you will find a simplified version of our privacy policy in the form of questions and answers.

Please read this privacy policy carefully. Should you have any further questions, please do not hesitate to contact us at [email protected].

1. WHO IS RESPONSIBLE FOR PROCESSING YOUR DATA?

TEXARDENT SA is responsible for processing your personal data.

TEXARDENT SA
Rue de Huy 248
4300 Waremme
Belgium

BCE NO.: BE08 9688 2685

[email protected]

2. WHAT DATA DO WE COLLECT?

We collect your data - personal or otherwise - for various purposes, which are defined in the following section (see section 3). The personal data transmitted to TEXARDENT is that which you have voluntarily transmitted to us. This includes the following categories of data:

  • your identification data (surname, first name, title, e-mail address, date of birth and delivery address);
  • Your bank details (credit card number, IBAN and BIC/SWIFT) and billing information;
  • our communications (by email or otherwise);
  • the type of domain you use to connect to the Internet ;
  • the IP address assigned to you ;
  • the date and time of your access to our site;
  • location or other communication data ;
  • the pages you have consulted on our site;
  • the type of browser, platform and/or operating system you use;
  • the search engine and the keywords used to find the site;
  • your navigation preferences ;
  • Any other data you provide.

3. WHY DO WE COLLECT YOUR DATA?

We collect your data mainly to send you our newsletter, to process your order, to improve our service and, more generally, to enable us to communicate easily with each other. Finally, your data also enables us to improve and facilitate your browsing on our site. Your data also enables us to improve and facilitate your browsing on our site.

4. HOW DO WE COLLECT YOUR DATA?

Most of your data is communicated to us by your active intervention. This is the case when you send us your identification data to place an order. Other data, such as the date and time of your access to our site, the pages you have consulted or your location data, are collected automatically, through the servers consulted and the "cookies" placed on our site. 

5. IS YOUR DATA PROTECTED?

We make it a point of honor to respect the privacy of our users. We apply a strict confidentiality policy and take all appropriate measures to ensure that our servers prevent as far as possible any unauthorized leakage, destruction, loss, disclosure, use, access or modification of your data.

6. HOW LONG DO WE KEEP YOUR DATA?

We keep your data for as long as is necessary to achieve our aims and objectives (see point 3). Once this purpose has been fulfilled, we delete the data.

7. WHAT ARE YOUR RIGHTS AND HOW TO EXERCISE THEM?

You may at any time ask to check, access, rectify, delete or transfer your data, object to the use of your data or ask for your data to be restricted. To do so, simply send us an e-mail to the following address: [email protected]. We will do our utmost to process your request as quickly as possible.

8. WHO HAS ACCESS TO YOUR DATA AND TO WHOM IS IT COMMUNICATED?

Our employees and subcontractors have access to your data only to the extent necessary for the execution of your order and/or for the fulfillment of the objectives pursued (see point 3). Each of them is bound by an obligation of strict confidentiality.

9. DO WE TRANSFER YOUR DATA ABROAD?

We will only transfer your data to a country outside the European Union if that country ensures a level of protection equivalent to that which you can enjoy in your country of residence (for more information, please consult: https://goo.gl/1eWt1V ).

10. HOW TO RECEIVE OUR INFORMATION

We only use your email address to offer you items, services and products similar to those you have already ordered from us.

With your consent or on the basis of our legitimate interest based in particular on our relationship, we will subscribe you to our newsletter and offer you other similar products or services that may be of interest to you. You can unsubscribe and withdraw your consent to these communications at any time by sending an e-mail to the following address: [email protected].

11. WHAT IS OUR POLICY ON DATA RELATING TO MINORS?

Our site and the sale of our products are not intended for children under the age of 18. If you discover that your child has provided us with personal data without your consent, please contact us at the following address: [email protected].

12. WHAT HAPPENS IF THE CHARTER IS MODIFIED?

If we modify this Privacy Policy, we will notify you via our website. Do not forget to consult the Privacy Policy regularly and ideally each time you visit our Site. The date of entry into force of the Charter appears at the top of this document.

13. WHAT TO DO IN THE EVENT OF A DISPUTE

Lengthy legal proceedings benefit no one. In the event of a dispute between us, we are committed to dialogue and openness in the search for an amicable solution. You can also contact the Data Protection Authority.